YOX Privacy Policy

This policy applies to personal information held about our customers, our suppliers and prospective suppliers, people who visit our websites, platforms and anyone else whose personal information we hold.

In this policy, “we,” “us,” and “our” means YOX, a trading name of Sandsoft Information Technology Company a company based in Riyadh, Saudi Arabia. This policy deals with where we are acting as a ‘data controller‘ as the term is used under some data protection legislation: which essentially means where we are responsible for deciding what personal information we collect and how we use it. We also often operate as a ‘data processor‘, meaning that we are processing personal information on behalf of another entity. When we refer to “personal information“ we mean personal relating to you personally or from which you can be identified. Some of the information mentioned in this policy is not ‘personal information‘ as is meant under data protection legislation, but we may refer to it to help you understand what we do.

We are committed to protecting and respecting the personal information of everyone we deal with - that is important to us and we know it is important to you.

In this policy you will find information about what types of personal information we hold about you, how and why we collect it, how we use it, and how we keep it secure. You'll also find here information about your rights and how you can exercise them.

Please read this policy carefully and if you need to contact us about anything that is in here, or for anything else related to your personal information you, can reach us by email at hello@yox.club.

You'll find in this policy information about the following:

What information we hold will depend on our relationship with you. Typically, this may include the following:

What information we hold will depend on our relationship with you. Typically, this may include the following:

We use different information in different ways:

There are a number of different legal grounds for processing personal information. Which one is applicable will depend on how we are using your information and for what purpose. In the majority of cases this condition will be that:

In relation to any processing of ’special categories’ of personal data we will generally rely on obtaining specific consent from you at the time we collect the information unless there is a legal requirement or other justification for processing that information.

Our websites and platforms are not intended for children under 13 years old and we do not knowingly collect data relating to children under 13

The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our services, respond to your inquiries or for any of the purposes described in this policy. This may include:

Your personal information may be transferred to, and stored at, a destination within different countries in the Middle East region and may also be processed by staff operating within those countries who work for us, or for one of our service providers.

When we, or our permitted third parties, transfer your information we will take all reasonable steps to ensure that such transfer is subject to appropriate safeguards.

Under certain data protection laws you have a number of rights in relation to your personal data. We respect and honour these rights and will help you to exercise them insofar as we are able and where they are applicable.

You may have the right:

Please note that these rights are not absolute – in some cases they will not apply to you, or to the particular use that we are making of your data, and there are exceptions (for example if we have to process the data to comply with our own legal obligations) but if that is the case we will let you know if you make a request that we believe we cannot comply with.

Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.

We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change at the following email address hello@yox.club.

If you are one of our customers or have otherwise agreed to be contacted for marketing purposes we may use your personal information to send you information about us and our services. You can unsubscribe from receiving them at any time and details of how to unsubscribe will be included in any marketing communications we send you. You also have the option of “unsubscribing“ from our mailing list at any time thereby disabling any further such e-mail or other communication from being sent to you by emailing hello@yox.club.

We will action any opt out request from you as soon as we can.

We will only keep the information we collect about you for as long as required for the purposes set out in this notice or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required.

Sometimes we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

If you opt out from marketing, we will retain your information to enable us to respect your wishes to not be contacted for marketing purposes.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Such measures will be appropriate to the nature of the data concerned and the level of risk. If you have been provided with a password to access any of our services you should not share that password with anyone else.

Our websites and platforms may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our website you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites

Questions, comments and requests regarding this policy are welcomed and should be addressed to hello@yox.club.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.